eCom Brand Alliance Ltd / eCombrandalliance.com.com, Promotions General Terms and Conditions

Promotion

  • A Promotion is an entitlement to a Discount (up to the amount stated subject to it being equal or greater than a 5% management fee) off a qualifying service being offered by eCom Brand Alliance Ltd / ecombrandalliance.com.

  • A Promotion is only valid for a qualifying service offered by eCom Brand Alliance Ltd / ecombrandalliance.com. If taken for a minimum of twelve months..

  • A Promotion is subject to availability and is not an indication of availability. In particular, eCom Brand Alliance Ltd / ecombrandalliance.com. Reserves the right to cancel a Promotion and/or to reject redemption of a Promotional Code when the total value of the Promotion and/or the Promotional Codes already redeemed exceeds a certain financial value.

  • A Promotion is not an entitlement to a specific service.

Redeeming Promotion

  • A Promotion may only be redeemed online at www.ecombrandalliance.com or offline by contacting eCom Brand Alliance Ltd for a qualifying service by entering/giving the relevant Promotional Code or by showing the promotion material.

  • A Promotion can only be redeemed against a new qualifying service on a new account and cannot be redeemed against an existing account.

  • A Promotion is only valid for a single redemption and is only valid and may only be redeemed for a single qualifying service.

  • A Promotional Code may not be used in conjunction with any other Promotional Code or promotional offer.

  • A Promotion is redeemed by entering its Code at the appropriate point on the online purchase process for a qualifying service.

  • A Promotion has no cash value and cannot be redeemed for cash (or for benefits in kind such as gift vouchers).

  • Any balance remaining after redemption of a Promotion is non-transferable and non-refundable.

  • A Promotion is only valid during the period identified and on the dates and for the service specified.

  • The Discount amount of a Promotion is specified in step 3 of 5 of the online purchase process for a qualifying booking.

  • Where the redemption of a Promotion is subject to a minimum spend requirement, redemption is only permitted in respect of the purchase of the qualifying service (as communicated to you when issuing the Promotional Code).

  • Where a Promotion has been communicated via email the Promotional Code is non-transferable and the email address provided in the booking must be the same as the email address to which the Promotion was sent.

Cancellation, Change and Compensation of Discounted Services

In respect of a discounted service (and unless expressly provided otherwise in the Standard eCom Brand Alliance Ltd / ecombrandalliance.com. Terms and Conditions):

  • If you cancel or choose not to use that service then you are not entitled to a refund of the Discount or any reinstatement of the Promotion;

  • If you are entitled to compensation (for these purposes compensation includes a full or partial refund, credit or some other form of compensation) for that service then such compensation shall not include the amount of the Discount;

  • If you change that service then you will not be entitled to a refund of the Discount or reinstatement of the Promotion BUT if the service is maintained and is changed only by adding product(s) then the value of the Discount is retained.

Rejection, refusal and cancellation

  • eCom Brand Alliance Ltd / ecombrandalliance.com reserve the right to cancel a Promotion and/or to reject redemption of a Promotion if eCom Brand Alliance Ltd / ecombrandalliance.com reasonably believe that Promotion is being used unlawfully or illegally and you agree that you will have no claim against us in respect of any such cancellation or rejection.

  • If eCom Brand Alliance Ltd / ecombrandalliance.com refuse a promotional Discount submitted as part of a service for any reason eCom Brand Alliance Ltd / ecombrandalliance.com will advise of the correct cost of the service before payment is taken to give you the opportunity not to proceed with the service.

Limitation of liability

eCom Brand Alliance Ltd / ecombrandalliance.com shall not be liable to any customer for any financial loss arising out of the refusal, cancellation or withdrawal of a Promotion or any failure or inability of a customer to use a promotional Code for any reason.

Choice of Law and Jurisdiction

Unless otherwise provided by the Convention or any applicable law, Government regulations, orders or requirements:

(a) these Terms and Conditions and any service which we agree to provide you with (in respect of yourself /business) shall be governed by the laws of England; and,

(b) any dispute between you and us concerning or arising out of such service in any way whatsoever shall be subject to the non-exclusive jurisdiction of the Courts of England and Wales.

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